October 4, 2009
[from e-government to e-governance] Leading governments are moving beyond traditional e-government initiatives to strengthen their relationships with citizens by using new technologies and modifying conventional models of service delivery in innovative new ways, according to a new Accenture report. Entitled “From e-Government to e-Governance: Using new technologies to strengthen relationships with citizens,” the report explores the strategic intent driving many governments to leverage new technologies and identifies 10 e-governance strategies governments are adopting to strengthen the governance relationship.